Shipping policy
Processing Time:
All orders are processed within 1–3 business days.
Please note that our business hours are Monday to Friday, 9:00 AM – 5:00 PM (EST). Orders placed outside of these hours will be processed on the next business day.
Shipping Time:
Shipping times vary depending on the destination. Our average shipping times are as follows:
- United States: 10–20 business days
- Canada, UK, Australia: 12–25 business days
- Other countries: 15–30 business days
Please note that during high-demand periods or holidays, shipping times may be slightly longer.
Tracking:
You will receive a tracking number once your order has been shipped. Please allow a few days for the tracking information to become available.
Delays:
We are not responsible for delays caused by customs, natural events, or carrier issues. However, we will do our best to assist you in resolving any shipping problems.